FAQ

Frequently Asked Questions

Find answers to common questions about 3D printing services, pricing, materials, timelines, and more

What materials do you use for 3D printing?

We offer a wide variety of materials to suit different project needs, including:

Multi-colored PLA, PETG, TPU, ABS, ASA, PC, Nylon (PA), Resin, Aero Grade, and Carbon Fiber Composites for more advanced applications.

How do I get a 3D printing quote?

Getting a quote is simple using our Instant Quote On Demand System

  • Visit app.vantaprints.com.
  • Upload your 3D model file (STL, OBJ, format or convert using convert3d.org
  • Choose your desired material and finish.
  • Instantly view your quote and proceed to payment if satisfied.

Can I place Bulk orders using Instant Quote?

Yes, the Instant Quote System can handle bulk orders and complex projects. If you have a large project or require additional customization, feel free to contact us for a tailored quote.

How long does it take to receive my 3D prints?

Timeframes vary depending on the complexity of the model and the material used. For small, simple prints, we can often complete production within 24 hours, with delivery following soon after. For batch production or larger prints, we will discuss timelines during the project initiation. Please note that intricate models or specialty materials may take longer to print and post-process.

How do you ensure quality control?

Every print goes through a rigorous quality control process to ensure it meets our high standards. Depending on the material and intended use, prints are:

Visually inspected for surface defects, measured to ensure dimensional accuracy or tested for strength (where applicable), particularly for functional parts.

Can you help with designing 3D models?

Yes! While we specialize in FDM printing, we also provide 3D design services. Whether you need to scale an existing model, make name or text adjustments, or require complex engineering parts, we can assist you in creating a 3D model that meets your exact needs.

How is the pricing structured?

Our pricing is based on a combination of factors:

Material used. Volume of the model. Print time (including post-processing and curing). Complexity of the design.

We ensure our pricing is competitive and transparent. Get in touch for a personalized quote.

What payment methods are accepted?

We accept majority of Credit/Debit Cards and Revolut

What are your shipping and delivery options?

For orders within Malta, we offer free delivery on orders over €100 or an optional €10 delivery fee. For international orders, shipping costs will be custom quoted based on the location and the size of the order.

We ensure all shipments are securely packaged to protect your parts during transit.

Are there any limitations to the Instant Quote System?

We’ve custom built this system to provide our clients with the best experience possible. However, if you encounter any bugs or issues, please contact us at info@vantaprints.com, and we’ll resolve them promptly.

What is your return or refund policy?

We are proud to say we’ve never had to process a return thanks to our meticulous quality control. However, if there is an issue with the print on our end, we will redo it free of charge.

Please note: Files need to be accurate before production begins. Once the process starts, files can’t be altered. VantaPrints is not responsible for any defects arising from the design of the uploaded models. It is the customer's responsibility to ensure that the 3D models are free from errors and are suitable for printing. If in doubt please discuss with our team.

Take the first step toward turning your creative concepts into high-quality, 3D-printed reality